I am surprised this bakery is still in business!. I would not recommend this bakery to anyone, which is quite sad, because 15 years ago, I would have! The times I have been there in recent years, I have noticed that the selection and quality has really gone downhill from what it was in the early to mid 1990s. I bought a birthday cake from them a few years ago that was not cheap and was as dry as could be. Still, Tan Top is close to where I live, and I visit them from time to time for the sake of convenience. My experience at Tan Top Bakery on 09/29/2011 was enough to make me never want to go there again. I went there in the late afternoon. I stood there for quite a while waiting to be helped. The door has a bell that sounds whenever a customer walks in so that if the workers are in the back, they will hear the bell and come out and help you. When I walked in, I didn't see any workers, but I could hear one side of a rather heated phone conversation taking place. The young lady on the phone didn't seem to care who heard her. When she finally did come out to help me, she was not at all polite or professional. I asked her some very basic questions about how long the donuts would stay fresh-tasting, and I could tell that she did not want to answer my questions or help me at all. When I walked in, the display case where the donuts and pastries were kept had been left wide open, and there were numerous flies buzzing around inside, sitting on the food, etc. The young lady did not seem to notice or care about this. All in all, it was pretty appalling. I used to buy all of my family's birthday and special occasion cakes at Tan Top, and they used to be a great bakery. I really didn't like the attitude of the young lady who so-called helped me yesterday, so I called today to speak to a manager. The lady I spoke with seemed nice enough, and when I told her about my experience at the bakery, she agreed that what happened during my visit wasn't right. When I told her the time of day I visited the bakery, she informed me that the young lady who helped me was the owner's daughter. I could tell from her tone that because it was the owner's daughter, there would be no corrective action taken. This place doesn't deserve even one star. Unbelievable.
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