Taco Bell

Doesn't Recommend

xpertcritic

Joined 7 years ago

In Lompoc again, and was looking to grab a quick Meal, Taco Bell was the first place we saw, but this one is not the one to go to for sure!

It took 15 minutes waiting in the drive thru line, and when we got to the order microphone placed the order. It was 1:45pm, and they had a special slushee deal for $1 (regular $1,75) and it was advertised to be from 2pm till 5pm. I asked if we could get one Mountain Dew slushee with our order for the special $1 deal, since it was almost 2pm. His answer was no, but in a rude way that didn't answer my question. Instead he gave a runaround with words like "the special is from 2 till 5, so I asked again, and again a runaround. Really? Is it going to break the bank to give a customer a perk? This was absolutely ridiculous, both the long wait, and now this... End result was I canceled and will probably never return. Not only were they super slow, for no apparent reason, but they lost a customer over $75 cents that really would have cost them nothing, especially when you consider that drink is mostly frozem water, costing maybe 5 cents at most. In today's economy especially this is no way to treat a customer and expect to stay in business. Obvoiusly they don't care.

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Contributor

Joined 10 years ago

Budget-minded families and travelers make a run for America's leading taco chain.. In Short
A pink and blue color scheme, white tile floors and hacienda-like arched windows combine for a subtle Southwestern motif at this fast-food chain. Founded in Southern California in 1962 by Glen Bell (who invented the pre-fab hard taco shell), this casual order-at-the-counter Mexican restaurant features classics like tacos, nachos, quesadillas and burritos. In recent years, menu offerings have expanded to include specialty items like gorditas, chalupas and cinnamon twists.