145 S Quarantina St, Santa Barbara, CA | Directions 9310334.417992 -119.678564
Neighborhoods: East Beach
Absolutely Amazing! – Unique Carpet Care was recommenced to us by a friend and I was blown away by these guys. We had a large 4th of July party and some of the guests accidentally spilled some red wine in two separate spots on our espresso colored carpet. My wife was really upset at first, but Unique literally erased the stains! They were so professional and a pleasure to work with. I'll never use anyone but Unique again.
Don't bother! – I'd should have given them ZERO stars! They advertise great deals in local publications. Called UNIQUE Carpet Care to check their availability. The guy on the phone was as rude as they come...terrible! He was short with answers and provided no useful information. He told me they would be here tomorrow and then told me to call him back...give me a break...they'll never hear back from me. No wonder they were available the next day! He was very arrogant and certainly doesn't know the first thing about customer service. Don't waste your time...as they say, first impressions are everything! Maybe their poor customer relations are what makes them, "UNIQUE."
Won't return calls – They cleaned my carpets once and did a decent job, but when I called them a 2nd time, they never returned my call. I called and called and left messages for several weeks. Never got a return call and finally gave up. Switched to Tony's. They're much better and don't scar baseboards.
Great Job – They did an excellant job on our carpet. It was truely a pleasure to deal with this company.
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