dissapointed. Great store I have been shopping here my whole life since I am a santa barbara local. Only problem is I really think they need to switch up the staff since half of them are clueless. I went to the store to buy a pair of juicy shoes and they didnt have the color I wanted-black. The sales clerk offered to order it online for me and have it shipped to my house and when i finally got them two weeks later she ordered them in beige, the same color they had in the store, not the one I had wanted, obviously. Otherwise I could have bought them there. This left me frusterated due the the clerk's incapability of doing such a simple job.
Legendary service, shoes to die for and fashion-forward merchandise keep shoppers returning..
Founded as a Seattle shoe store in 1901, this popular chain is now known for manageably priced designer duds. Shoppers find a hint of sophistication in the store's white floors and pianists on baby grands. Unique departments include the Brass Plum juniors' section with Ruby Rox and Diesel, and Studio 121 for career-savvy women. A business-centric men's clothing department offers Ben Sherman suits, while relaxed styles from Marc Jacobs and Lacoste are in The Rail department.
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