Pharmacy Poor Customer Service. I have been trying to get a prescription to this parmacy with absolutely no luck. First the phone umber published was disconnected and no new number posted. I went to the internet to find a newer one, and did, I called it only to find a recording saying, "the pharmacy is now closed...." We are talking about Saturday afternoon......not Sunday night at 2:00 in the morning. I don't know about you, but I think most people do there chores on Sat. afternoon and picking up meds at the pharmacy would be right up there! I will never try them again.
Poor pharmacy service. I wish this was a reliable pharmacy--it's close to my house and has a drivethrough window. My son has major health issues and has been on as many as 14 meds at one time. I dropped off a batch yesterday and was told they'd be ready by 5. Gave them until 8pm and was told to come back 15 minutes later. Came back 30 minutes later to find that they hadn't even started. Went in the next day to sort things out (after my son had missed some doses) and discovered that the basic calling around that needed to be done with insurance cos and drs wasn't done. I realize our situation is complicated, but they could have called within an hour of the initial dropoff to inform us of the complexity instead of costing us 4 trips and some missed doses. The pharmacist really didn't seem to take any responsibility for any of it. They didn't seem to grasp that this was for a patient with a severe medical condition--if you need film or a candy bar, this place is OK, but I wouldn't trust them with any significant medical issues.
Illinois-based drugstore chain serves neighborhoods with fully stocked stores and modern amenities..
Founded in 1901 in Chicago by Charles R. Walgreen Sr., this neighborhood pharmacy has grown to be one of the nation's largest drugstore chains. Each store carries 25,000 different items--from cleaning products to electronics and greeting cards. Store features include a computerized system connecting pharmacies nationwide via satellite, grocery-store food aisles, one-hour photofinishing and an automated phone system for prescription refills and pre-arranged pickup times. Other services include in-store flu shots and childhood immunizations.
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