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Santa Barbara Bank & Trust

1002 Anacapa St, Santa Barbara, CA | Map it  

93101 34.434200 -119.853900

(805) 564-6350

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Reviews for Santa Barbara Bank & Trust

SerialMOM

Member since Mar, 2012 View Profile
1Review
0Photos
Joined 2 months ago
1.0
March 15, 2012

Worse than BofA. Raising fees.... poor customer service . . . bad business. I have had an account for many years and can not wait to cancel and get off the SBBT roller coaster ride.

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croupier01

Member since Feb, 2012 View Profile
1Review
0Photos
Joined 3 months ago
2.0
February 21, 2012

Getting Greedy Like BofA. I've banked with SBBT since 1998 and have been for the most part been quite satisfied with the service and professionalism of the staff. I have a simple savings and checking account. But a week ago I received a statement stating that SBBT would adding a $11-15 monthly service charge to my account since it falls below the minimum of $5,000. I do not have this issue with other banks I deal with primarily in New Mexico however. I am disappointed that SBBT has resorted to using BofA extortion tactics to increase their bottom line and I am now in the process of shopping around for another Santa Barbara bank to do business with that will not try to scalp or gouge me. That process led me to this site. I also have direct deposit with SBBT but this seems to make no difference in regards to their new monthly service charge policy. Fortunately there are other more reasonable banks to choose from, or at least I hope so. Because the banksters and banks own the politicians, they are allowed to screw the consumer. Banks are controlled by the 1%. They control Congress. This is a conflict of interest and should be halted. SBBT seems to falling in line with the greed of the 1%. It's too bad.

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Pismo Beach Surf Shop

Member since May, 2010 View Profile
4Reviews
5Photos
Joined 2 years ago
1.0
February 17, 2012

SBA Loan Fraud. Santa Barbara Bank & Trust has been monthly overcharging the Oceano Nursery SBA Loan since 2007. How is this legal? Santa Barbara Bank & Trust refuses to answer banking questions as seen at www.sbbt.co

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legal1931

Member since Dec, 2011 View Profile
1Review
0Photos
Joined 5 months ago
1.0
December 06, 2011

Absolutely the worst bank around.. Worst bank ever. Customer service is rude and unhelpful. I started using them when they were First Bank of San Luis Obispo. Ever since SBB&T bought them they are terrible. I closed all of my accounts, as did my entire family: about 25 accounts total. Just Plain Awful.

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Oceano Nursery

Member since Oct, 2011 View Profile
1Review
0Photos
Joined 7 months ago
1.0
October 09, 2011

SBA Loan Fraud. Santa Barbara Bank & Trust has been over charging the Oceano Nursery SBA loan since 2007 by $247.00 per month and have refused to resolve this problem. Their Attorney Diana Jessup Lee on May 6, 2011 has shown that SBBT has in fact been over charging the Oceano nursery 2003 SBA Loan.

The OCC has investigated Santa Barbara Bank & Trust and attached is what Santa Barbara Bank & Trust has stated about the OCC Findings.

"Thank you for faxing and emailing to me this afternoon the OCC letters dated July 16, 2008, June 30, 2011, July 15, 2011, August 2, 2011 and August 30, 2011. I have now reviewed these documents and am prepared to respond. My review of the 5 OCC letters that you have provided does not alter my prior conclusion that there is not a single piece of evidence which would even imply any acts of "Predatory Lending, Breach of Contract and Fraud" on the part of Santa Barbara Bank & Trust. In fact, after reviewing the OCC letters the only thing that is clear to me is that you are in breach of contract with Santa Barbara Bank & Trust as a result of your default on your loan.



Specifically, the following quotes demonstrate that the OCC has not made any findings of wrongdoing on the part of Santa Barbara Bank & Trust:

1. July 16, 2008 Letter, the OCC stated, "The OCC cannot resolve contractual disputes between national banks and their customers. When a clearly defined civil dispute develops, an agency such as the OCC would be acting beyond its authority as a trier of fact or adjudicator of civil disputes."

2. June 30, 2011 Letter, the OCC stated, "As your difficulty with the bank was in mediation and is subject of litigation, it is inappropriate for the Office of the Comptroller of the Currency (OCC) to intervene in this case."

3. July 15, 2011 Letter, the OCC stated, "Because your matter is a contractual dispute and the subject of arbitration, the OCC cannot comment on any information you may have received. Based on the current course of events between you and the bank, we are unable to assist you further."

4. August 2, 2011 Letter, the OCC stated, "The OCC does not have the authority to intervene in such matters. We have previously responded to you on July 16, 2008, January 7, 2009 and June 30, 2011. Our position has not changed. We will no longer respond to phone calls or correspondences regarding this issue. This letter represents our final response."

5. August 30, 2011 Letter, the OCC stated, "As your dispute with the bank involves a business loan and therefore is governed by the contract signed between you and the bank, consumer compliance laws do not apply."



Furthermore, as we have repeatedly told you, the amortization schedules that we provided to you on May 6, 2011 were prepared by Santa Barbara Bank & Trust employees, not by any of the attorneys in this office, this office simply delivered them to you. Thus, your claim that "Neither You [Robert Forouzandeh] nor Diana Jessup Lee are qualified to prepare Santa Barbara Bank & Trust amortization schedules" is simply incorrect. Also, we provided you with 2 amortization schedules simply as a courtesy to you and to extend additional benefits in Schedule #2 to you which you were not entitled to as a gesture of good faith and in an effort to settle this matter.



Lastly, you have not provided any information or evidence which would lead Santa Barbara Bank & Trust to either rescind the most recent notice of default or to suspend the currently scheduled Trustee Sale from proceeding.



Robert B. Forouzandeh

Attorney at Law

Reicker, Pfau, Pyle & McRoy LLP

1421 State Street, Suite B

Santa Barbara, CA 93101



Tel: 805-966-2440

Fax: 805-966-3320"

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