Doesn't Recommend

xpertcritic

Joined 7 years ago

4 guys after playing Pool around the corner were hungry, so stopped in. I was told this place was Orcutt Burger just a few months ago, now it's Santa Maria Burger and under new ownership.

The menu is large and confusing. I saw a Pastrami Burger that sounded good, so asked if I could have the burger medium rare and was rudely told no. She added... the owner does not want anyone to get sick. Since I have certain food allergies I asked what type of sauce they used, and was told Thousand Island. I asked to see a sample to see if it had pickle relish in it and was refused, so I simply told her I was allergic to pickles, and since pickle relish is in Thousand Island I would like the Pastrami Burger with just Mustard. Also ordered the Onion Rings. Food came out and I asked the server if the burger was prepared the way I asked, and she said it should be. Not good answer, so I specifically asked if it had pickles or pickle relish on it. She came back saying it had piclkes on it. Unbelievable. The owner does not want anyone to get sick, but he serves food we tell them we are allergic to. The server was nice enough to apologize and say they would make a new one, but now it was going to be difficult to trust them. I watched to be sure they didn't simply remove the pickles on that burger, and they didn't. They made me a new uncontaminated burger. It was good, so were the Onion rings, but the experience really leaves a bad tast in my mouth, I doubt I will return. The 3 others with me felt the same, but had no problems with their orders.